Terms & Conditions - Crypto Emporium

Terms and Conditions

Welcome to the Terms and Conditions governing your use of the Service provided by the Company. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“You” or “Your”) and the Company (“We,” “Us,” or “Our”) and apply to all access and use of the Service, including but not limited to browsing, purchasing, or interacting with any content or functionality offered through the Website. By accessing, using, or engaging with the Service in any manner, You acknowledge that You have read, understood, and agree to be bound by these Terms, as well as any additional policies or legal notices referenced herein. If You do not agree to these Terms, You must refrain from using the Service immediately.

These Terms outline the rights, responsibilities, and obligations of both You and the Company in relation to the use of the Service. They establish the conditions under which You may access the Service, including eligibility requirements, payment and transaction policies, and rules regarding acceptable use. Additionally, these Terms provide details on important provisions such as limitations of liability, warranties, dispute resolution, and the handling of cancellations, refunds, and returns. The Company reserves the right to amend or update these Terms at its sole discretion, and any changes will take effect upon posting to the Website. It is Your responsibility to review these Terms periodically to stay informed of any updates.

Your use of the Service is also subject to Our Privacy Policy, which governs the collection, use, and protection of personal information provided by You. By agreeing to these Terms, You also consent to the terms of the Privacy Policy. The Company may require You to complete identity verification procedures, comply with applicable laws and regulations, or adhere to additional terms specific to certain transactions or services. These Terms apply in full unless expressly overridden by supplementary agreements. Please read these Terms carefully, as Your continued access to or use of the Service constitutes acceptance of all terms and conditions set forth herein.

Interpretation and Definitions

Interpretation

Words where the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Account: A unique account created for You to access Our Service or parts of Our Service.
Country: Refers to Estonia.
Company: Referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement, it refers to EmporiumGroup OÜ, Harju maakond, Tallinn, Tornimäe tn 7-26, 10145.
Content: Refers to any text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of its form.
Device: Any device capable of accessing the Service, such as a computer, smartphone, or tablet.
Goods: The items offered for sale on the Service.
Orders: A request by You to purchase Goods from Us.
Promotions: Contests, sweepstakes, or other promotional activities offered through the Service.
Service: Refers to the Website.
Terms and Conditions (also referred to as “Terms”): These Terms and Conditions that constitute the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service: Any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
Website: Refers to Crypto Emporium, accessible from CryptoEmporium.eu.
You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These Terms and Conditions constitute a binding legal agreement between You and the Company, governing Your access to and use of the Service. They outline the rights, responsibilities, and obligations of all parties using the Service. By accessing or using the Service, You confirm that You have read, understood, and agree to be bound by these Terms. If You do not agree to any part of these Terms, You must immediately discontinue Your use of the Service.

By using the Service, You represent and warrant that You are at least 18 years of age and have the legal capacity to enter into this agreement. The Company strictly prohibits individuals under the age of 18 from accessing or using the Service.

Your use of the Service is also subject to Your acceptance of and compliance with the Company’s Privacy Policy. The Privacy Policy explains how We collect, use, disclose, and safeguard Your personal information when You interact with the Service. It is Your responsibility to review the Privacy Policy carefully before using the Service. By continuing to use the Service, You acknowledge and agree to the terms of the Privacy Policy.

Placing Orders for Goods

Eligibility

By placing an Order for Goods through the Service, you represent and warrant that:

You are legally capable of entering into binding contracts under applicable laws and regulations.
You meet any age, residency, or eligibility requirements specified for the Goods or the Service, including being over the age of 18.
You are not prohibited from entering into contracts or engaging in cryptocurrency transactions under the laws of your jurisdiction.

Payment and Cryptocurrency Transactions

All payments for Goods must be made using cryptocurrency as specified on the Website. Accepted cryptocurrencies include, but are not limited to, Bitcoin (BTC), Ethereum (ETH), Solana (SOL), XRP, Dogecoin (DOGE), Tether (USDT), USD Coin (USDC), and other supported cryptocurrencies. You are responsible for ensuring that:

Payments are made in the correct cryptocurrency and to the exact wallet address provided by the Company.
You include any required network fees to ensure the transaction is successfully processed.
Payment details are accurate and verified before initiating the transaction.

The Company is not liable for any errors in payment, including incorrect wallet addresses, underpayment due to omitted network fees, or losses due to user error or technical issues.

Know Your Customer (KYC) Requirements

In some cases, the Company may require you to complete a Know Your Customer (KYC) process to verify your identity before processing your Order. This process may involve providing documentation, such as:

A government-issued photo ID.
Proof of address, such as a utility bill or bank statement.
Any other information deemed necessary to comply with regulatory or internal requirements.

Failure to complete the KYC process when requested may result in delays, Order cancellations, or restrictions on future transactions. The Company will store and handle your information in accordance with its Privacy Policy.

Order Confirmation and Processing

An Order is considered confirmed only after:

Your cryptocurrency payment is received in full and verified on the blockchain.
Any required KYC verification has been completed and approved.
The Company has issued a confirmation email or notification acknowledging receipt of payment and acceptance of the Order.

Order Cancellation

Orders can only be cancelled if they have not yet been placed with the Company’s supplier and if the supplier agrees to the cancellation without penalty. If these conditions are met, you may request a cancellation and refund. However, refunds are issued solely at the Company’s discretion, and the Company reserves the right to deduct reasonable costs incurred, including blockchain transaction fees. If the Order has already been placed with the supplier, cancellation is no longer possible.

The Company reserves the right to refuse, reject, or cancel any Order at its sole discretion and for any reason, without obligation to provide an explanation. This includes, but is not limited to, circumstances where:

The transaction violates or is suspected to violate applicable laws, regulations, or these Terms and Conditions.
Fraudulent activity, unauthorized transactions, or suspicious behavior is detected.
There are issues related to payment verification, including incomplete, erroneous, or delayed cryptocurrency transactions.
The requested Goods are unavailable due to stock limitations, supplier issues, or other unforeseen circumstances.
The Company determines that fulfilling the Order may pose a risk to its business operations, reputation, or compliance obligations.

If an Order is refused, rejected, or canceled after payment has been made, the Company will refund the payment in accordance with its refund policies. Refunds will be issued in the cryptocurrency used for the original transaction, subject to the conditions outlined in the Refund and Return Policy. The Company will not be liable for any loss or inconvenience arising from the refusal, rejection, or cancellation of a sale.

By placing an Order, you acknowledge and agree to the Company’s right to refuse or reject any transaction and accept the associated terms.

Refunds

Refunds for returned Goods are issued at the sole discretion of the Company and only after the Goods have been received, inspected, and approved as meeting the return criteria. Returned Goods must be in their original condition, including all packaging, accessories, and documentation, and must not have been used, damaged, or altered. Refunds will be processed within 21 working days from the date the returned Goods are received and inspected. Refunds will be issued in cryptocurrency, using the same cryptocurrency type and wallet address used for the original transaction. The Company is not responsible for any value fluctuations in cryptocurrency during this process. Certain Goods, including personalized items, health-sensitive items that have been unsealed or used, and digital content delivered electronically, are not eligible for refunds.

Warranties

The Company does not provide warranties for Goods sold through the Service. Customers may rely on manufacturer warranties, where applicable, for claims related to defects, repairs, or replacements. It is the customer’s responsibility to contact the manufacturer directly for warranty claims or support. The Company is not liable for manufacturer-related issues, delays, or decisions.

Additional Customer Responsibilities

Customers are responsible for all costs associated with returning Goods, including shipping and insurance. The risk of loss or damage to returned Goods during transit lies with the customer unless otherwise agreed upon in writing by the Company. Customers must ensure compliance with all applicable laws and regulations when using the Service or purchasing Goods.

By placing an Order, you acknowledge and agree to these terms, which form an integral part of the Company’s Terms and Conditions.

Availability, Errors, and Inaccuracies

The Company strives to provide accurate, reliable, and up-to-date information regarding all Goods, Services, and related content displayed on the Website. However, despite our best efforts, errors, inaccuracies, and omissions may occasionally occur, and certain Goods may be mispriced, described inaccurately, unavailable, or subject to changes. This section outlines our policies and disclaimers to address such situations comprehensively.

Product Descriptions and Information

The Company does not guarantee that all product descriptions, images, specifications, or other content provided on the Website are entirely accurate, complete, or free from errors. While we take reasonable steps to ensure accuracy, you acknowledge and accept that:

Goods may vary slightly from their descriptions or images due to factors such as manufacturer updates, display settings, or other uncontrollable circumstances.
Specifications, features, and availability of Goods are subject to change without prior notice.

The Company reserves the right to correct or update descriptions, specifications, and other information at any time, even after an Order has been submitted.

Pricing Errors

Prices for Goods and Services displayed on the Website are subject to change and may contain errors or discrepancies. While the Company strives for accuracy, pricing errors may occur due to various reasons, including but not limited to:

Incorrect pricing resulting from human error, technical or system malfunctions, or external interference.
Currency conversion inaccuracies or discrepancies caused by cryptocurrency payment fluctuations.
Supplier actions, such as selling the product to another buyer or updating their pricing without notifying the Company.

Pricing Errors

Prices for Goods and Services displayed on the Website are subject to change and may contain errors, including but not limited to:

Incorrect pricing due to human error, system malfunctions, or external interference.
Currency conversion inaccuracies or discrepancies arising from cryptocurrency payment fluctuations.

If a pricing error is identified:

Before Order Confirmation: The Company reserves the right to cancel the Order and provide you with the correct pricing details. You will have the option to proceed with the corrected price or cancel the Order entirely.
After Payment: If an error is discovered after payment is received, the Company reserves the right to cancel the Order and refund the payment in accordance with the applicable refund policies.

The Company will not process an Order at an incorrect price and is not liable for any losses, inconvenience, or missed opportunities caused by the cancellation or correction of the Order.

Special Circumstances

In cases where a pricing error involves Goods that are no longer available, the Company will:

Notify you of the unavailability and provide alternative options, if feasible, which may include a substitute product at a different price point.
Refund the payment if no suitable alternative can be agreed upon.

By placing an Order, you acknowledge and agree to these policies regarding pricing errors. The Company will work in good faith to resolve any issues arising from such errors, but reserves the right to cancel, modify, or refund Orders as necessary to maintain the integrity of its pricing practices.

Goods Availability

Goods displayed on the Website are subject to availability and stock levels. We do not guarantee that every product listed is available for immediate purchase or delivery. Availability may be affected by:

Regional stock variations.
Supply chain disruptions or unexpected demand.
Technical errors or delays in updating stock information.

The Company reserves the right to:

Cancel or refuse any Order placed for unavailable Goods.
Substitute unavailable Goods with comparable alternatives if agreed upon with you.
Adjust availability information without prior notice.

The Company reserves the right to take the following actions concerning product availability:

Order Adjustments and Cancellations

The Company may modify, adjust, or cancel Orders in response to errors, inaccuracies, or availability issues. This includes:

Revisions to product details or pricing before Order confirmation.
Cancellations of Orders involving misrepresented or unavailable Goods.
Changes to delivery times or methods due to logistical constraints.

If an Order is modified or canceled, we will notify you promptly and provide options for resolution, such as refunds, exchanges, or reordering.

Third-Party Content and External Influences

The Company is not responsible for inaccuracies or errors arising from third-party sources, such as suppliers, partners, or external websites linked to the Service. This includes discrepancies in product details, pricing, or stock information provided by external entities.

Your Responsibility

You acknowledge that:

The information provided on the Website is offered on an “as is” basis and may not always reflect real-time updates.
It is your responsibility to verify the accuracy of product descriptions, prices, and availability before placing an Order.
You should contact the Company directly with any questions or concerns about specific Goods or Services.

Limitation of Liability

The Company is not liable for any direct, indirect, incidental, or consequential damages resulting from errors, inaccuracies, or omissions in the information provided on the Website. This includes, but is not limited to:

Financial losses related to pricing discrepancies or unavailable Goods.
Loss of time, effort, or opportunities resulting from canceled or modified Orders.
Any reliance on inaccurate or incomplete information provided on the Website.

Right to Modify and Correct

The Company reserves the right, at its sole discretion, to:

Update, revise, or correct any errors, inaccuracies, or omissions at any time, without prior notice.
Modify product availability, specifications, and pricing as necessary to reflect accurate and current information.

By using the Website, you agree that the Company is not responsible for any inconvenience or loss arising from the enforcement of this policy. It is your responsibility to stay informed about updates and changes, which may be reflected in subsequent communications or updates to the Website.

Payments

All payments for Goods and Services must be made using cryptocurrency or other accepted payment methods as displayed on the Website. Accepted payment methods currently include, but are not limited to, Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Ripple (XRP), Dogecoin (DOGE), Tether (USDT), USD Coin (USDC), and other supported cryptocurrencies. It is your responsibility to ensure that the payment is sent in the correct cryptocurrency and to the correct wallet address as provided by the Company.

Payment Authorization and Responsibility

If payment authorization is declined, for any reason, the Company will not process your Order. The Company is not responsible for any delays, cancellations, or losses that occur as a result of declined payments or incomplete transactions. Additionally, you are solely responsible for any transaction fees, blockchain network fees, or currency conversion costs associated with your payment. These fees are not refundable under any circumstances.

Accuracy of Payment Information

When making a payment, you must ensure the following:

The correct cryptocurrency wallet address provided by the Company is used.
The payment amount is accurate, including any applicable network fees.
The transaction is confirmed on the blockchain before contacting the Company regarding order status.

The Company is not responsible for any payments sent to incorrect or invalid wallet addresses, whether due to user error or third-party interference. It is your responsibility to verify all payment details before initiating the transaction.

Cryptocurrency Volatility

Cryptocurrency prices are inherently volatile, and the value of a cryptocurrency can fluctuate significantly within short periods. The Company is not responsible for:

Changes in cryptocurrency value before, during, or after the completion of your transaction.
Any financial loss incurred as a result of cryptocurrency price fluctuations.
Reassessments or adjustments to Order value due to market volatility.

The final price of Goods or Services will be determined based on the cryptocurrency value at the time your payment is received and confirmed by the blockchain.

Technical Errors

The Company is not liable for any technical errors or disruptions that may occur during the payment process. This includes, but is not limited to:

Blockchain network congestion or delays.
Failures or errors in third-party payment gateways or services.
Interruption of services due to maintenance, updates, or external attacks.

It is your responsibility to monitor your transaction and ensure its successful completion on the blockchain. The Company cannot reverse or recover funds from incomplete or failed transactions.

Loss of Funds

You acknowledge that cryptocurrency transactions are irreversible. The Company is not responsible for any loss of funds resulting from:

Incorrect wallet addresses or payment details.
Unauthorized access to your cryptocurrency wallet.
Errors or malfunctions of third-party wallets or payment services.

Once a transaction is confirmed on the blockchain, the Company has no obligation to refund or compensate for any lost or misdirected funds.

Order Confirmation

An Order is considered confirmed only after the cryptocurrency payment is received in full and verified by the Company. Until payment is confirmed, the Company reserves the right to cancel or modify the Order at its sole discretion.

Limitations of Liability

By using the Service, you agree that the Company is not liable for:

Any financial loss, damages, or inconvenience arising from payment processing issues.
Delays in transaction confirmations due to blockchain network conditions.
The impact of market volatility on the value of your payment.
Any indirect, incidental, or consequential damages related to your use of cryptocurrency for payment.

This payment policy forms an integral part of the Company’s Terms and Conditions. By making a payment, you acknowledge and accept all responsibilities and risks associated with cryptocurrency transactions.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, including its affiliates, subsidiaries, directors, officers, employees, contractors, agents, licensors, service providers, suppliers, and representatives (collectively, the “Indemnified Parties”), from and against any and all claims, demands, causes of action, suits, liabilities, losses, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

Your Use of the Service
This includes any actions or activities performed by you or anyone using your account, whether authorized or unauthorized, that involve misuse, abuse, or any unauthorized use of the Service. This also includes any claim resulting from your failure to adhere to the applicable laws, regulations, or these Terms while using the Service.
Your Breach of These Terms
Any violation of these Terms, whether intentional or unintentional, will make you liable for indemnification. This includes any failure to meet your obligations, representations, or warranties under this agreement or any actions inconsistent with the rights and restrictions set forth herein.
Your Violation of Third-Party Rights
Any infringement or misappropriation of third-party intellectual property rights, privacy rights, publicity rights, or any other proprietary rights as a result of your use of the Service or any content, information, or data provided or submitted by you. This includes claims related to the unlawful or unauthorized use of copyrighted materials, trademarks, or other proprietary information.
Your Content and Interactions
Any claims arising from content, data, or materials you post, upload, or otherwise make available through the Service, including but not limited to defamatory, infringing, or offensive content. This also covers claims arising from your interactions with other users or third parties facilitated through the Service.
Third-Party Claims Arising from Your Conduct
Any liability or damage caused to third parties resulting from your actions, omissions, or conduct while using the Service, including disputes involving other users or external parties.
Your Violation of Applicable Laws
Any claim arising from your failure to comply with local, national, or international laws, regulations, or ordinances in connection with your use of the Service.

The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification under this section. In such cases, you agree to cooperate fully with the Company in asserting available defenses. You may not settle any indemnifiable claim without the Company’s prior written consent, which will not be unreasonably withheld.

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Service. You acknowledge and agree that this indemnification provision reflects a fair allocation of risk and is a fundamental part of this agreement between you and the Company.

By using the Service, you agree that the Indemnified Parties are not liable for any indirect, consequential, or incidental damages related to claims brought against you or the Company, and you accept full responsibility for the resolution of such claims.

User Accounts

When creating an account to access or use the Service, you are required to provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of these Terms and may result in the immediate suspension or termination of your account. You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for restricting access to your account to prevent unauthorized use. Sharing your account credentials with any third party or using the account of another user without proper authorization is strictly prohibited.

You agree to notify the Company immediately upon becoming aware of any unauthorized access to or use of your account, breach of security, or suspicious activity. Failure to promptly report such issues may result in further unauthorized actions for which you will remain fully responsible. The Company is not liable for any loss or damage arising from your failure to maintain the security of your account or to report breaches in a timely manner.

You accept full responsibility for all actions and activities that occur under your account, regardless of whether such activities were authorized by you. This includes any purchases, postings, or interactions made using your account. You agree to take all necessary precautions to safeguard your account from unauthorized access, including the use of strong passwords and secure devices.

The Company reserves the right to monitor and review account activity to ensure compliance with these Terms. If any misuse, fraud, or violation of these Terms is detected, the Company may suspend or terminate your account without prior notice. In such cases, you may lose access to any data, content, or transactions associated with the account, and the Company assumes no liability for such loss.

By creating and maintaining an account, you agree to indemnify and hold harmless the Company for any damages, claims, or liabilities arising from misuse of your account by you or any third party. The Company shall not be responsible for any unauthorized access or use of your account due to your failure to comply with this section.

Prohibited Uses

You agree not to use the Service for any unlawful, unauthorized, or prohibited purposes. Prohibited uses include, but are not limited to, engaging in any activity that violates applicable local, national, or international laws, regulations, or rules; infringes upon or misappropriates intellectual property rights, including copyrights, trademarks, patents, or trade secrets, of the Company or any third party; or involves the transmission, posting, or sharing of harmful, offensive, defamatory, obscene, abusive, harassing, discriminatory, or otherwise objectionable content.

Furthermore, you must not use the Service to distribute viruses, malware, spyware, or any other malicious software or code intended to disrupt, damage, or gain unauthorized access to any system, network, or data. Engaging in activities that compromise the security, integrity, or performance of the Service or its underlying infrastructure, including hacking, phishing, or introducing unauthorized scripts, is strictly prohibited. Additionally, the use of the Service to engage in fraudulent activities, impersonate others, misrepresent your identity, or collect or harvest personal information of others without consent is forbidden.

The Service must not be used to engage in spam, unsolicited advertising, chain letters, or any form of unauthorized solicitation, as well as any activity that promotes or facilitates gambling, pyramid schemes, or other illegal financial schemes. Activities that seek to interfere with the operation of the Service, circumvent its security features, or exploit its vulnerabilities for any unauthorized purpose are expressly prohibited.

The Company reserves the right to monitor, investigate, and determine, at its sole discretion, whether any use of the Service violates these terms. If such a violation is found, the Company may immediately terminate your access to the Service without prior notice, and you may be subject to legal action or other remedies as permitted by applicable law. The Company shall not be liable for any loss or damages resulting from the enforcement of this provision.

By using the Service, you acknowledge that compliance with these terms is a condition of your continued access, and failure to adhere to them may result in suspension or termination of your account. You also agree to indemnify and hold harmless the Company from any claims or damages arising out of your prohibited use of the Service.

Disclaimer of Warranties and Limitation of Liability

The Service is provided on an “as is” and “as available” basis without any warranties, express, implied, statutory, or otherwise. To the fullest extent permitted by law, the Company disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, as well as warranties arising from course of dealing, usage, or trade practice. The Company does not guarantee that the Service will meet Your requirements or expectations, operate without interruption, be secure, timely, or error-free, or that any errors or defects will be corrected. Additionally, the Company makes no representations that the Service, its servers, or any communications from the Company are free of viruses, malware, or other harmful components.

To the maximum extent permitted by applicable law, the Company and its officers, directors, employees, agents, affiliates, contractors, licensors, and suppliers will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities; business interruption; or any other intangible losses arising out of or in connection with Your use of or inability to use the Service. The Company is also not liable for damages caused by reliance on any information, content, or materials provided by the Service, or by third-party actions such as hacking, malware, or unauthorized access to Your data or account.

In any case, the total liability of the Company for all claims related to the Service will not exceed the greater of the total amount You have paid to the Company in the six (6) months preceding the claim or $100 USD if no payments have been made. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, the limitations and exclusions set forth herein will apply to the fullest extent permitted by applicable law. Where exclusions or limitations are not allowed, the Company’s liability will be limited to the smallest extent permissible under the law.

By using the Service, You acknowledge that the Company offers the Service in reliance on these disclaimers and limitations, which represent a reasonable and agreed-upon allocation of risk between You and the Company. These provisions are a fundamental part of this agreement.

Governing Law

These Terms are governed by the laws of Estonia, except where EU consumer protections apply.

Changes to These Terms

We may modify these Terms. Changes will be communicated at least 30 days before taking effect. Continued use of the Service constitutes acceptance of updated Terms.

Contact Us

For questions or concerns, contact us at support@cryptoemporium.com